| |
|
ManageEngine ServiceDesk Plus 5 - at datapicks.com
 |
|
Download link |
 |
|
Size |
28159KB |
|
License |
Freeware |
|
Price |
0 |
|
Category |
0 / 0 |
|
Operating System |
Windows2000,WinXP,Windows2003,Linux |
|
Developer |
AdventNet, Inc. |
|

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.
Version 5.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, & more.
The Free Edition allows a single Technician manage upto 25 Workstations.
|
|
Related keywords: Help Desk, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, |
| |
|
|
| Top Applications / Business & Finance programs |
|
|
|
|
-
3)
Freeware HelpDesk - CentreDesk for Access 3.2.1
CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.
|
-
4)
Asgard Employee Scheduling 5.1
Asgard Systems staff and employee scheduling software manages shift schedules, time off, attendance, absence and vacations. It tracks, analyses and automates schedule maintenance. Costly errors are reduced and adjustments are easily made.
|
-
5)
Spell Check Anywhere 6.0
Adds spell check to Outlook Express, Notepad, WordPad, Email, Word, Excel, PowerPoint, Instant Messengers, Custom Apps, To All Programs.
|
|
|
-
7)
Stock Predictor 1.1.297
Chart stocks and backtest your stock trading strategies using historical market data. This software features include over a dozen built-in technical indicators, more than 600 investment strategies, free data feed and more.
|
-
8)
ART-SHOP X-Lite by MASTER-DESIGN 17.0.50
ART-SHOP X-Lite is a software for sales points furniture, craftsmen...
You can design your Kitchen, Bathroom, Cabinet and Office in 2D/3D in a easy way.
You get the room plan with furnitures and quotations.
|
-
9)
infoRouter 7.0
Integrated Electronic Document Management Software system to manage corporate electronic and paper documents.
It includes Workflow, Content & Portal Management, Knowledge Management, Electronic Forms, ISO 9000 Document Control.
|
|
|
| New Applications / Business & Finance programs |
-
1)
Zetafax 2008
Zetafax allows you to send and receive faxes and SMS messages from your workstation, and can be integrated seamlessly into your business process applications for fast, automated faxing from the desktop or back office.
|
-
2)
Edvision 3.1
Edvision the Education Center Management System. Everything you will ever need to run an education center at your fingertips. Edvision makes you look good! Save time, Reduce Staff Costs, Increase Revenue, Enhance Information, Improve Professionalism.
|
-
3)
MySQL Database Converter 2.0.1.5
MySQL to MSSQL database attribute migration software converts source database records into MSSQL server format. MySQL database migration tool converts key constraints primary keys, property values, indexes and null values of source tables
|
-
4)
US ZIP Code Business Patterns Database July.2008
ZIPCodeWorld US Business Patterns Edition includes number of establishments, employees, 1Q and annual payroll, industry information, ZIP code, city name, alias name, state code, county name, latitude, elevation, MSA, PMSA and Census 2000 data.
|
-
5)
Nowatrade товары и организации 1.8
Nowatrade gives you your own virtual office with lists of contacts, demands, supplies, transactions, statistics and a messaging system that will connect you to any user of the system. It’s easy-to-use and it really helps you to buy and sell!
|
-
6)
Forex Tracer Review 4.5.186.6
Forex Tracer Review - Best Automated Forex Trading Expert Advisor Software.Forex Tracer Signals, Mines, And Annihilates The Forex Markets To Detect & Redirect Huge Profits into Your Trading Account. All On Autopilot. Download "Forex Tracer Review".
|
|
|
-
8)
CozyRestaurant Reservation for Workgroup 1.7
This is a more powerful version of Cozy Restaurant Reservation, with all of the features of the standard version, but with the additional capability to share data in real time over the network.
|
|
|
-
10)
Repair Shop Calendar for Workgroup 1.8
This is a more powerful version of Repair Shop Calendar, with all of the features of the standard version, but with the additional capability to share data in real time over the network.
|
|
|
|